Frequently Asked Tour Questions (FAQ)
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Q. What if my planned trip gets snowed (or other bad weather) out?

A. If the trip had an alternate date scheduled, the trip is just moved. If there was no alternate date scheduled, everyone will be offered a full refund. If enough people still want to go on a newly scheduled alternate date, the trip will be moved, with all wishing refunds still receiving them.

Q. Are the RHR trips limited to Red Hat and/or Pink Hat members?

A. Not at all! We want to go have fun, exciting trips. Though not strictly "fully guided", our staff is there to make the trip stress free as well. RHR trips do not strictly adhere to "any thing goes", but we love to have fun.

Q. What is the size of the group?

A. Some trips are planned for just a mini-van, sometimes as few as 4. Some are planned with a bus in mind (20-40), or by air (generally no more than 40), but they will be noted. If you want to inquire about a specific trip, please do.

Q. By what method will we be traveling?

A. Some of these great trips are so exciting, we'd love to go if a handful want to participate. Because of this, some tour options may not list the method of travel. In these instances, if a small group wants to go, they will travel by van, if the group is larger, they will travel by bus/coach. If the trip has been scheduled by air, or without ground transport - it will be noted in the individual listing. If the travel has been planned with a bus only in mind, it will be so noted.

Q. Where are your standard tour pick ups?

A. We usually set up the pick-up locations when we see who is going, as well as which direction we will be traveling. We then alert our travelers. In the past, we have picked up at various well-lighted parking lots, including libraries, city lots, truck stops, etc. For those of you who are at a distance from the group origin, arrangements will need to be made, depending on the outing. Example: Tulsa travelers would probably have to drive to the Miami/Grove area to take part in a Topeka, Kansas trip. However, they would be picked-up in Tulsa, for an Oklahoma City trip. Basically, we try to be as flexible as possible and try to choose convenient locations.

Q. Day Trip Question: If I'm are picked up half way there, do I get a discount?

A. Currently our day trip costs are divided by the number of seats available, not the hours, or miles, trip participants are actually taking advantage of those seats. Because of this, day trip customers are all charged the same amount, no matter where they are picked up.

Q. Is my trip insured?

A. None of these trips (unless otherwise noted) are insured from Gregath Company, Inc. The reasoning is that everyone expects different levels of service from insurance, as well as the fact that our travels are rarely with a large group.

Q. What's the deal with the different tours webpage backgrounds?

A. Tours web pages that have the standard white website background are our oldest archived pages as well as print and mail forms, glimmers are 2011, sky is 2010, rock are 2008-2009, white/gold - 2007, white/yellow - 2006, white/orange - to 2005, white/red - RHR tours, and R/W/B are past July DC tours.